Paramount Plus Is Not Working on Roku (7-Second FIX)

Written by Som in Smart Home Guides

Have you been grappling with difficulties while attempting to access Paramount Plus on your Roku device? Are you growing weary of encountering the same error message repeatedly? Rest assured, you’re not alone in this predicament!

A considerable number of Roku users face similar challenges when endeavoring to stream Paramount Plus. The good news is that a straightforward solution exists to swiftly restore your streaming experience.

To resolve this issue, start by ensuring that your Roku device is thoroughly up to date, particularly if it has been a while since the last update. Additionally, examine the connection between your Roku device and your TV. Confirm that the HDMI cable is securely connected and that both ports remain unobstructed and firmly engaged.

Within this blog post, we’ll furnish you with an effortless, step-by-step guide to facilitate the restoration of Paramount Plus functionality on your Roku device. Furthermore, we’ll shed light on potential triggers of the problem and offer insights into how to avert similar challenges in the future.

Reasons: Paramount Plus not Working on Roku

Encountering difficulties with Paramount Plus on your Roku device can stem from various sources. Here are some potential reasons and steps to address the issue:

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  1. Internet Connection and App Version: Ensure that your Roku device is properly connected to the internet and that you have the latest version of the Paramount Plus app installed.
  2. Server Status: It’s possible that either the Paramount Plus server or Roku’s content server is experiencing issues or is temporarily down.
  3. Account Concerns: Verify if there are any account-related issues that might be causing the problem. It’s also worth checking if your Roku device is compatible with the app.
  4. App Compatibility: Confirm that your Roku device is compatible with the Paramount Plus app and that your account information is accurate and up to date.
  5. Maintenance and Updates: To pinpoint the exact cause of the issue, consider checking the Paramount Plus website for any announcements regarding maintenance updates or server outages.

Addressing these factors systematically can help you diagnose and resolve the Paramount Plus not working issue on your Roku device.

TroubleShooting: Paramount Plus not Working on Roku

Encountering issues while attempting to stream Paramount Plus on your Roku device is a common setback, fortunately accompanied by a straightforward solution. Here are troubleshooting steps to swiftly reignite your streaming experience:

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  1. Update Your Roku Device:
    • Navigate to the Roku home screen.
    • Select “Settings.”
    • Click on “System.”
    • Choose “System Update” and adhere to the on-screen instructions.
  2. Inspect Device-TVs Connection:
    • Examine the link between your Roku device and TV.
    • Ensure the HDMI cable is securely connected and that the ports remain unobstructed and firmly connected.
  3. Restart and Test Connection:
    • Restart your Roku device.
    • Execute a connection test: Go to Settings > Network > Check connection.
  4. Verify Paramount Plus Channel:
    • Confirm that the Paramount Plus channel persists within the Roku channel store.

By meticulously following these steps, you should be well on your way to rectifying the issue and restoring seamless streaming of Paramount Plus on your Roku device.

Restarting the Roku Device

Restarting your Roku device is a simple and effective troubleshooting step that can often resolve common issues. This includes problems like a blank screen, sluggish performance, or difficulties playing specific content. Restarting the device clears cached data and resets open connections.

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To restart your Roku device:

  1. Unplug the power cable from the back of the unit.
  2. Wait for about 30 seconds.
  3. Plug the power cable back in.
  4. Your device will power on automatically once reset.

If issues persist even after restarting, consider resetting the device to factory settings, which restores it to its original configuration:

  1. Press the Home button five times, followed by the Rewind button three times, and the Fast Forward button two times. This opens the factory reset menu.
  2. Remember that a factory reset erases network information and channels. You’ll need to re-enter this information and re-add your channels.

If Paramount Plus is still not working on Roku, you can contact Roku’s support team for further assistance.

Uninstalling & Reinstalling Paramount Plus App

If the Paramount Plus app on Roku is causing issues, you might try uninstalling and reinstalling it. Before doing so, ensure your Roku device has the latest firmware version.

To uninstall the Paramount Plus app:

  1. Open the “Settings” menu on your Roku.
  2. Select “System” and then “System Update” to verify your firmware version.
  3. Return to the home screen and locate the Paramount Plus app.
  4. Highlight the app using your remote’s directional buttons, then press the “Star” button. This opens a menu; choose “Remove Channel” and confirm.

After uninstalling the app, follow these steps to reinstall it:

  1. Return to the home screen and access the App Store.
  2. Search for “Paramount Plus” and select the app to open its page.
  3. Choose “Add Channel” and confirm your selection. The app will install and be ready for use.

Resetting the Roku Device: Resetting your Roku device can resolve various issues, including problems with the Paramount Plus app.

To reset your Roku device

  1. Unplug the device from the power source.
  2. Press and hold the reset button on the unit for up to 20 seconds.
  3. When the front light blinks, release the reset button.
  4. After a short interval, your Roku device should reboot and function properly.

If the issue persists, you can attempt to reinstall the Paramount Plus app from the Roku channel store. Search for Paramount Plus, select the app, and follow on-screen instructions to download and install it.

Once the app is installed, sign in with your account credentials. This should resolve any issues, and the app should be operational again.

Verifying Network Connection

One of the initial actions to consider when Paramount Plus isn’t functioning correctly on your Roku device is checking your network connection. A sluggish or unreliable connection might be hindering your access to the service. Here’s how you can ensure a strong connection for smooth streaming:

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  1. Open your device’s Settings menu and inspect the network status to confirm internet connectivity. If it’s disconnected, attempt to reconnect.
  2. For wireless connections, locate the network in the available networks list and input the password if necessary.
  3. Restart your router or modem to reset the connection. Alternatively, use an Ethernet cable to connect your device directly to the modem, which can help diagnose router or modem issues.

If your current router or modem is outdated, you might also consider upgrading to a newer model that can support the speed and quality needed for streaming.

Changing DNS Settings

Adjusting the DNS settings on Roku can effectively address Paramount Plus issues. Follow these steps:

  1. From the Roku Home Screen, select Settings, then Network, and Change Connection.
  2. Opt for “Advanced Settings” and input the new DNS Settings. Enter 8.8.8.8 in the Primary DNS field and 8.8.4.4 in the Secondary DNS field.
  3. Click “Test Connection” and then “Save” to apply the new DNS settings.

After applying these new DNS settings, attempt to reconnect to Paramount Plus to determine if the issue is resolved. If problems persist, you may need to explore alternative solutions.

Checking for Firmware Updates: Ensuring your Roku device’s firmware is up to date is a crucial step in troubleshooting Paramount Plus issues. Firmware updates rectify bugs and enhance compatibility. Follow these steps to verify and update your device’s firmware:

  1. Power on your Roku device and access the main menu. Select the “Settings” icon.
  2. Navigate to the “System” tab and choose “System Update.” Check for available firmware updates.
  3. If updates are available, follow on-screen instructions to install them. Restart your device if necessary.

An automated approach to check for updates is to connect your Roku device to the internet. Access “Settings,” then “Network,” and “Set up connection.”

Before delving further into troubleshooting, ensure you’ve checked for any firmware updates to potentially resolve Paramount Plus issues on your Roku device.

Wrapping it up

Resolving Paramount Plus Issues on Roku is a straightforward process that involves a few simple steps. Follow these guidelines to tackle the problem:

  1. Update Your Roku Device: Ensure your Roku device is up to date. If not updated recently, follow these steps:
    • Access the Roku home screen.
    • Select “Settings.”
    • Navigate to “System” and choose “System Update.”
  2. Check Device-TVs Connection: Examine the connection between your Roku device and TV:
    • Confirm the HDMI cable is securely connected.
    • Verify that ports are clear and firmly connected.
  3. Restart Streaming Device and Verify App:
    • Restart your Roku device.
    • Confirm the Paramount Plus app is installed and updated.
  4. Contact Customer Service: If the issue persists, consider reaching out to customer service for further assistance.

By ensuring your Roku device is updated, verifying connections, and restarting your device and app, you should be able to swiftly resume streaming your preferred content. Don’t hesitate to contact customer service if the problem endures.

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FAQs

Why Isn’t Paramount Plus Functioning on My Roku Device?

If you’re encountering issues with Paramount Plus on your Roku device, there are a few potential reasons:

  1. Outdated App Version: An outdated version of the Paramount Plus app might be causing the problem.
  2. Unstable Network Connection: A weak or unstable network connection could be preventing proper streaming.
  3. Roku Device Issue: There might be an issue specific to your Roku device affecting the app’s functionality.

How Can I Resolve This Problem?

To address the issue, consider the following steps:

  1. Restart Devices: Begin by restarting both your Roku device and your router. This can help establish a stable network connection.
  2. Update the App: Ensure that you have the latest version of the Paramount Plus app installed on your Roku device.
  3. Troubleshoot Roku: If the problem persists, check for any Roku system updates or perform a factory reset if necessary.

Is There an Alternative Method to Access Paramount Plus?

Absolutely, there are alternative ways to enjoy Paramount Plus:

  1. Other Streaming Devices: You can stream Paramount Plus on devices like Chromecast, Apple TV, and Amazon Fire TV.
  2. Web Browser Access: Access Paramount Plus through a web browser on your computer or mobile device.

Som

I spend each darn end of the week taking a shot at home tasks and trimming down the “nectar do” list. This is where I share the majority of the undertakings I’ve done and things I’m learning.

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